How much does shipping cost?
At Modern Catholic Goods, we offer several options for shipping and ship via Canada Post. These include flat rate shipping, free shipping over a minimum, and express shipping options calculated by total order weight and shipping address.
Exact shipping amounts are displayed prior to submitting your order and when an express option is selected, shipping amounts are based on the items being shipped and the shipping speed specified.
How long will it take to get my goods?
With flat rate shipping and free shipping over a minimum, you can expect your order to arrive within 7-10 business days unless Canada Post is reporting a delay in their deliveries such as during the holiday season. When there is a delay or during the holiday season, anticipate an additional 1-2 business days for delivery.
If you choose an express shipping option, shipping estimates will be displayed at checkout.
Flat Rate Shipping
We currently offer a flat rate shipping option which includes shipping insurance. An order of any value is eligible for flat rate shipping. Be sure to select “Flat Rate Shipping” as your shipping option upon checkout.
|Flat Rate Shipping|
Free Shipping on Orders over a Minimum
Free shipping is automatically applied and appears at checkout on all eligible orders. Shipping insurance and tracking is included on all orders that ship via our Free Shipping method.
All Canadian orders over $150 and all US orders over $175 are eligible for free shipping, so if you want to make the most of free shipping, we suggest gathering some friends and shopping together to meet that minimum!
Do you ship outside of Canada?
We have good news! We are currently exploring shipping to the US after receiving a number of requests. While our focus will always be on serving our intended mission of making beautiful Catholic goods more accessible to Canadians without hassle, we are excited to see whether shipping to the US will be fruitful (and also hassle-free) for both MCG and those in the US. We may discontinue shipping to the US in the future if it doesn't prove fruitful.
We are currently offering a flat rate shipping fee of $12.95 CAD on all US orders shipped via Canada Post/USPS (tracking and insurance included). Estimated delivery time is 7-10 business days. Our $5 shipping via Untracked Lettermail option is NOT available for US customers at this time.
A NOTE FOR US CUSTOMERS: Please note that all prices displayed on our website and processed at checkout are in Canadian Dollars (CAD). US Customers are responsible for any additional duties and customs fees that they may incur upon receipt.
(Original Text: We do not ship outside of Canada at this time. We created Modern Catholic Goods with the specific mission of making goods more easily accessible to Canadians without the hassle of currency conversion, expensive shipping fees, and unpredictable customs fees. 100% of the shops whose goods we carry are based in the US and can be purchased directly from them if you reside in the US. Many also offer international shipping!)
Can I track my order?
Every shipping method we offer includes tracking with the exception of orders comprised exclusively of items from our $5 shipping section.
Once your order has shipped, you will receive a shipping notification email with tracking information included. Simply click the appropriate links and that will take you to the detailed tracking information associated with your order.
For orders that qualify for $5 shipping via Untracked Lettermail, you will receive a notification when your order has shipped, but will not receive tracking information.
When is the last day to order in time for delivery before Christmas?
The last day to order goods to get them in time for Christmas is December 8 with standard shipping options. Flat rate shipping and free shipping on orders over $150 within Canada are both standard shipping options. If you select an express option, the last day to place an order with guaranteed Christmas delivery is December 18.
Due to the unpredictable amount of time that US orders may spend in customs, we aren't able to offer any delivery guarantees.
I’m in a rush to get my goods. Is there any way to receive my order sooner?
In addition to flat rate shipping and free shipping over a minimum, we offer express shipping options that can help you receive your goods sooner. Simply upgrade your shipping method to the speed you require in the shipping options section upon checkout. Exact shipping amounts are displayed prior to submitting your order.
Most purchases are entitled to a return for refund within 15 days of your delivery date with the exception of a few products specified in product listings.
Please note that the customer is responsible for the shipping costs associated with returning the item and original shipping charges are non-refundable and will not be reimbursed. Items must be unopened, unused, and in original packaging with original tags (if applicable) to be eligible to be returned.
To begin the return process, simply send us an email at firstname.lastname@example.org and be sure to include your order number and the word ‘Return’ in the subject line.
You can request a refund to original payment or store credit for the items returned minus original shipping costs (if applicable).
Refunds can only be issued after we have received the package at Modern Catholic Goods. We are not responsible for lost packages by your carrier.
Return Policy on Items Purchased on Sale or by Pre-Order
All items purchased on sale or by pre-order are FINAL SALE and cannot be returned.