You are entitled to a refund within 15 days of your delivery date. Unfortunately, if the 15 days have passed, your order is not eligible for a return.
Please note that you will be responsible for the shipping costs associated with returning the item and original shipping charges are non-refundable and will not be reimbursed. Items must be unopened, unused, and in original packaging with original tags (if applicable) to be eligible to be returned.
To begin the return process, send us an email at firstname.lastname@example.org and be sure to include your order number and the word ‘return’ in the subject line.
You can request a refund to original payment or store credit for the items returned minus original shipping costs (if applicable).
Refunds can only be issued after we have received the package at Modern Catholic Goods. We are not responsible for lost packages by your carrier.SALE PURCHASES: All sale purchases are considered FINAL SALE upon payment and are ineligible for return.
PRE-ORDERS: All pre-order purchases are considered FINAL SALE upon payment and are not eligible for cancellation, return, or refund.
- Modern Catholic Goods is not responsible for lost packages due to mistyped addresses.
- Modern Catholic Goods cannot guarantee shipping times due to delays with holidays or natural events.
- Kindly allow 2-3 business days for your order to be processed and shipped from our facility (3-5 days during sales and product launches) unless your shipping option guarantees earlier shipping.
SALES & PRODUCT/BRAND LAUNCHES
- Orders ship within 3-5 business days.
- Sale items are final sale and are not eligible for returns.
- Having a product in your shopping cart does not guarantee that the item is available for purchase.
- Refunds and returns may be processed over a longer period of time, but we will honour the date the request for return was made as inclusive of the 15 day return policy allowance.
- Modern Catholic Goods is happy to refund the price difference of any given product that has decreased in price within a 15 day period.
- We are unable to change shipping addresses or combine shipping costs on multiple orders during sales and product launches if any of the orders have already been shipped.
- Modern Catholic Goods reserves the right to refund any purchase.